Ordering & Shipping


Order Processing

We strive to ship all orders on the next business day. However, this is not always possible due to the time required to process your payment. Please be assured we will ship your order as soon as possible.

At the time of online purchase, you will receive an email from us confirming your order. You will receive a second email from us when your order has shipped that will contain your order’s tracking information for your records.

Important Note: Should you need to cancel your order, or have any questions or concerns about your order, please email us at contact@alpinefit.co as soon as possible. 

 

Shipping Information

Our HQ are proudly located in Anchorage, Alaska. We ship all packages via Priority Mail USPS, and all packages will be shipped as soon as possible, usually within one business day.

Domestic Shipping: 4-6 day service to most states from Alaska is usually $6-$15.

Shipping to Canada: Standard shipping to Canada typically takes 6-10 business days and is $15-60 depending on order total. Please note that we cannot guarantee delivery times due to customs processing.

International Shipping: International shipping is expensive. Estimates range from $35-$60. These rates do not include third party fees (customs duties, VAT fees, import duties, taxes, etc). Shipping via USPS International Priority mail takes 10-20 days to most countries.

Payment Processing

Alpine Fit LLC will not release an order for shipment until payment is confirmed. We currently accept the following payment types: PayPal, Visa, MasterCard and American Express. Typically, payments will clear the next business day.

Occasionally, payment processing can take up to 2 business days or more. Please be advised that Alpine Fit LLC has no control over the time required for payments to be processed and cleared. To ensure prompt payment processing, please follow-up directly with PayPal / Visa / MasterCard / Amex regarding your online payment to us.

 

Taxes and Import Fees

We strongly suggest you to look into VAT duties prior to placing an order. Tracking ends once the package leaves US customs. We cannot make promises as to delivery dates due to customs processing time. Unfortunately, due to experience with package loss we cannot ship via less expensive standard mail internationally.